Goodbye, Heartbreak Hotel; Hello, E-Business Resorts
By Noah Elkin, eMarketer
Travel companies and suppliers have been moving to institute e-business practices throughout their organizations, and they are increasingly looking to the internet as a means of reducing costs while also enhancing customer service.

Web Flight Updates Soar
By David Lewis, InternetWeek
Alaska Airlines pushes information to fliers; system yields fast payback

Corporate Travel Agencies Embrace Net
By Ted Kemp, InternetWeek
Corporate travel agencies are aggressively embracing Web technology and services to deliver lower airfares and reduce costs.

Orbitz Expands Travel Alerts
by Ted Kemp, InternetWeek
Links to FAA and airline systems keep travelers informed of changes

Holiday Shopping and Satisfaction Scoot up in 2001
By eMarketer
According to a report from Retail Forward, 2001 saw more holiday e-shoppers during the holiday season, but the percentage that bought something was down from 2000 holiday numbers.

Study: Ad Clutter Hurts Effectiveness
By Christopher Saunders, Internet.com
Internet research firm Dynamic Logic reports that consumers miss out on advertising branding messages when ads appear in cluttered Web pages.

Ten Things You Absolutely Need to Know About B2B Email Marketing
By Debbi Weil, ClickZ
The Roman god Janus had it right: Looking back while looking forward is the best way to take stock.

Selling to the E-Fluentials
By Seana Mulcahy, New Media
Who are the "e-fluentials," and how do you reach them?

Web Design Basics
By Gerry McGovern
Web design is primarily concerned with the organization and presentation of text-based content. This requires metadata, classification, navigation, search, layout and graphic design skills.


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